Privacy Policy

1. Introduction

Welcome to Rusa Dahaga (“we,” “us,” or “our”). We are a steel construction company based in Jakarta, Indonesia. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with our website.

We are committed to protecting your personal data in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) of the Republic of Indonesia.

2. Data We Collect

We collect two categories of data when you use our website:

A. Data You Provide Directly

When you submit an enquiry through our website contact or enquiry forms, we collect:

• Full name
• Email address
• Phone number
• Company name
• Any additional information you voluntarily include in your message

B. Data Collected Automatically

When you visit our website, our analytics tool automatically collects certain technical data, including:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and version
• Device type and operating system
• Approximate geographic location (country/city level, derived from IP address)
• IP address

This data is collected through WP Analytics, a privacy-focused analytics tool installed on our website.

3. Cookies

Our website uses cookies — small text files stored on your device — to support basic website functionality and analytics.

The types of cookies we use include:

• Functional cookies — set by WordPress to ensure the website operates correctly
• Analytics cookies — set by WP Analytics to help us understand how visitors use our website

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the website. Most browsers allow you to refuse or delete cookies through their settings menu.

4. How We Use Your Data

We use your personal data solely for the following purposes:

• To respond to your enquiries and service requests
• To provide information about our steel construction services
• To send quotations, proposals, or follow-up communications
• To manage our business relationship with you or your company
• To understand how our website is used and improve its performance (analytics data only)
• To comply with applicable legal obligations

We will not use your data for automated decision-making, profiling, or unsolicited marketing.

5. Legal Basis for Processing

Under UU PDP, we process your personal data on the following legal grounds:

• Your consent, given when you voluntarily submit an enquiry form or continue browsing with cookies enabled
• Legitimate interests, specifically to respond to business enquiries, provide our services, and improve our website
• Legal obligation, where processing is required to comply with Indonesian law

6. How We Store Your Data

Website Database

Enquiry form submissions made through our website are stored in our WordPress website database, hosted on a server located in Indonesia. Access to this database is restricted to authorized Rusa Dahaga personnel only.

Data Location

Our website and its database are hosted on a server based in Indonesia. We do not intentionally transfer your personal data to servers or third parties located outside of Indonesia. In the event that any hosting infrastructure involves overseas components (such as content delivery networks), we will update this policy accordingly.

Analytics Data

Visitor analytics data collected by WP Analytics is processed and stored within our website’s own database or hosting environment and is not shared with external analytics platforms.

7. Data Retention

Data Type	Retention Period
Enquiry form submissions	2 years from date of submission, or until the business relationship concludes, whichever is longer
Analytics data	12 months on a rolling basis
Cookie data	As per your browser settings; session cookies are deleted when you close your browser

When data is no longer needed, it will be securely deleted or anonymized.

8. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with any third parties for commercial or marketing purposes. Your data is handled internally by authorized Rusa Dahaga personnel only.

We may disclose your personal data only in the following circumstances:

• Where required by Indonesian law or regulation
• In response to a valid court order or lawful request from a government or regulatory authority
• To protect the rights, property, or safety of Rusa Dahaga, our clients, or the public

9. Third-Party Tools

Our website is built on WordPress and uses the following tools that may interact with visitor or user data:

Tool	Purpose	Data Involved
WordPress Core	Website platform	Functional cookies, session data
WS Form	Enquiry form collection	Name, email, phone, company name, message
WP Analytics	Page views, device data, IP address

None of these tools share your data with external third-party servers or advertising networks. All data remains within our website’s hosting environment in Indonesia.

10. Children’s Privacy

Our website is accessible to users of all ages. We do not knowingly collect personal data from children under the age of 18 without verifiable parental or guardian consent. If you are under 18, please do not submit personal information through our website without the knowledge and consent of your parent or guardian.

If you are a parent or guardian and believe your child has submitted personal data to us without your consent, please contact us at the email address in Section 13 and we will promptly delete that information.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including:

• Restricted database access limited to authorized personnel
• Secure HTTPS encryption on all website communications
• Regular review of access permissions for website administrators

While we take data security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but commit to notifying affected users in the event of a data breach, in accordance with UU PDP requirements.

12. Your Rights

Under UU PDP, you have the following rights regarding your personal data:

• Right to access — Request a copy of the personal data we hold about you
• Right to correction — Request that we correct inaccurate or incomplete data
• Right to deletion — Request that we delete your personal data, subject to any legal retention obligations
• Right to withdraw consent — Withdraw your consent to our processing of your data at any time, without affecting the lawfulness of prior processing
• Right to object — Object to the processing of your personal data in certain circumstances
• Right to data portability — Request that we provide your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within a reasonable timeframe and no later than as required under applicable Indonesian law.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Rusa Dahaga
Jakarta, Indonesia
rusadahaga@rusadahaga.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, or applicable law. When we do, we will update the “Last updated” date at the top of this page. For significant changes, we will make reasonable efforts to notify users. We encourage you to review this policy periodically.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Indonesia, including Law No. 27 of 2022 on Personal Data Protection (UU PDP) and any implementing regulations issued thereunder.